Terms of sale

Methods of payment

We have a secure payment process with an SSL certificate on our website and the integration of secure payment platforms such as PayPal or Stripe, so that we never have access to your credit card details.

We make these payment methods available to you:

Credit card

Payment by Bank Card with any of the most common cards (Visa, Mastercard, American Express) through the Stripe secure payment platform.

PayPal

PayPal is an online payment service that allows you to pay securely, easily and quickly. Your bank or credit card details are only stored on PayPal, which makes PayPal payments even more secure.

PayPal also allows you to pay by card easily and quickly without creating an account and without additional costs.

Shipping

Our shipments are prepared to order one by one manually.

Costs and delivery time may vary depending on the shipping area. During the checkout process, when you enter the country and shipping zone, you will see the price and delivery time.

Please note that the delivery time is approximate as provided by the shipping companies, and some shipments may take longer, or even arrive earlier than planned, and therefore we cannot guarantee any liability for possible delays caused in shipments.

We work with different transport companies: Envialia, TNT, DHL and Zeleris depending on the destination and priority of the shipment. At the time of sending your order we will inform you of the carrier assigned and the tracking number of the shipment so that you can track the package at all times through the carrier’s website.

Warranties

In the event of a defective product, the seller must proceed, as appropriate, to repair, replace, reduce the price or terminate the contract, efforts that will be free for the consumer and user. The seller is liable for any lack of conformity that becomes apparent within two years of delivery. The consumer and user must inform the seller of the lack of conformity within two months of becoming aware of it.

Defects or defects due to improper use or handling of the product, as well as wear and tear caused by normal use of the product, are not included in this warranty.

The purchase invoice is essential for the processing of any guarantee.

Refund and Returns Policy

Consult the section on Refunds and Returns